Retail Customer Refund Policy

Any bag that is unopened or defective can be returned for a refund. Once a bag has been opened, it is non-refundable unless the product is defective upon opening the bag.

If your package gets lost or stolen, please email us at and we’ll help you work something out.

If you have any questions regarding our refund policy or are a wholesale customer, please contact us at (800) 366-3941 or email us at